Our website critique packages let you know where your site works well - and where improvements could be made. After all, your website is one of your biggest marketing assets.
Website critiques (also known as website reviews and user testing) help you to create a better experience for your site visitors. Understand what is hindering the buying process and losing you that all important lead or sale.
In the critique video, you'll see how a real person navigates around your website and where there are problems along the customer journey. You'll be given feedback on the home page, navigation, design, layout and more. Learn how trustworthy your site is and gain better insight into the conversion sticking points.
This will be a completely honest review of what’s not working well on your site, as well as positive suggestions on how to improve. Our focus is on helping you to smooth the customer journey and make your site easier for visitors to use.
With the elite package, you’ll receive a video and report that you can download and refer to as you implement the changes. The standard package includes a video only. Details of what's included in each package can be found below.
Firstly, here's a quick video which highlights some of the insights you'll gain.
15-minute website review video
- Average 3-day turnaround
If you have a limited budget, this is the perfect package for you. This 15-minute video will include:
This package will provide a broad overview of what it’s like for a first time visitor.
Get in touch and we'll let you know availability, and then provide payment details and the information required. Your video will be emailed to you within three days of following receipt of payment.
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30-minute website review video + report
- Average 5-day turnaround
This is a detailed website critique where you’ll receive an in-depth video and report. As we navigate through your site, you’ll gain practical feedback to help you improve the customer experience. Tailored to you, we can follow specific instructions or tasks if there are particular aspects you want reviewing. The video and report generally includes:
In addition to the video, you'll also receive a full written report that you can refer to as you work through the changes to improve your site.
On receipt of payment, we'll send you a project form to fill in. Please complete the form as soon as possible. Work will then begin on your project, which will be turned around within five days once your form has been submitted.
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"Thorough, observant. Vocalized her thinking at every step. Very helpful."
"Excellent. Highly recommended for website reviews - much better than others we have used."
"Very detailed feedback, thank you."
"Awesome, very thorough and informative. Thanks!"
"Was really clear, gave good insight and explored options naturally, with the bonus of interacting with elements that can be adjusted."
"Excellent - thorough, considered and thoughtful."